Maximise the availability and performance of stores with centralized multi-technical maintenance.
Reliable and rapid maintenance, tailored to distribution networks: reduced incidents, centralized management, activity reports and on-site support across Europe.
Why do retail chains choose us?
Available 24 hours a day, 7 days a week
Permanent on-call duty, with teams on standby around the clock throughout Europe.
A free, proprietary CMMS
Simpler, faster and fully centralised management.
Centralized management across Europe
We coordinate your maintenance activities while taking into account local regulations and country-specific requirements.
Rapid response throughout Europe
Rapid response through a network of certified local partners coordinated by Emalec.
One single point of contact for your entire retail network
Manage all maintenance requests through one dedicated contact, regardless of the country or the number of stores.
A dedicated multilingual team
Our multilingual coordinators manage interventions and communicate with your local teams across Europe.
16 countries
Your retail maintenance partner across Europe
With operations in 16 European countries, a dedicated multilingual team and a network of certified local partners, Emalec helps stores (retail brands) simplify maintenance management and ensure consistent service quality across their locations.
Whether you operate in one country or several, we provide a single point of contact, centralized coordination and full visibility over your maintenance activities.
From HVAC and electrical systems to fire safety and security, we support the performance and availability of your stores every day.
They place their trust in us
Emalec supports many national and international brands, including:
International fashion chains
Premium brands and European luxury houses
A leading group in French mass retail
Discount retailers which are expanding rapidly across Europe
Iconic ready-to-wear brands
Networks specialized in cosmetics and beauty
Renowned brands in the world of coffee shops
Specialists in multimedia and domestic appliances
Results achieved through centralized maintenance for retail chains
- Up to a 30 per cent reduction in maintenance costs*
- An increase of around 20 per cent in equipment availability*
*According to several benchmarks by Aberdeen Research
In 3 steps
Our support
Analysis of your requirements
Sector, number of stores, types of facilities, operating hour restrictions.
Cost estimates and recommendations tailored to your equipment and requirements
Assessment of the required services (HVAC, electricity, fire protection systems, multi-disciplinary systems), service call frequencies, volumes and floor areas, and the development of a recommendation tailored to your network.
Implementation & centralized management
Interventions, reporting, SLA monitoring, continuous optimization.
YOUR MAINTENANCE STRATEGY
Get a free pre-audit of your maintenance strategy
An Emalec expert will discuss this with you:
- Your actual needs based on your shop type
- Your current set-up (preventive and corrective maintenance, multi-site)
- Your request volumes
- Areas for improvement
- The maintenance solutions best suited to your needs
Optimise the maintenance of your retail network today
Let's discuss your European retail maintenance strategy
Optimize the maintenance of your stores
Every day, our teams assist national and international brands in optimizing their multi-technical maintenance.
Tell us more about your network: we will get back to you quickly with a response tailored to your stores.
Everything that stores ask us most often
Every day, we support multi-site networks with specific challenges: store availability, responsiveness, security, business continuity.
Here are the answers to the most common questions our clients ask themselves before working with us.
Yes, it’s our core business. We support many brands with centralized management and consistent monitoring of all stores.
Yes. We support both national and international retail networks through a centralized organization and a network of certified local partners across Europe.
Yes, we define personalized SLAs according to the type of store and the level of criticality.
Yes: HVAC engineering, electrical, fire protection, plumbing, locksmith, finishing work, electronic security... You benefit from a single contact for all your interventions.
Our proprietary CMMS gives you real-time access to interventions, history, photos, reports and key indicators.
Yes, we guide you every step of the way to ensure a smooth setup.
Switch to more reliable multi-technical maintenance for your stores!